Privacy Policy
We respect your privacy and are committed to protecting any personal data you share with us.
1. Information We Collect
We only collect data that is necessary to respond to your enquiry, deliver your website project, and keep this site running smoothly:
- Enquiry details: Name, email address, phone number, and the information you share about your business when you contact us or submit the enquiry form.
- Project & billing details: If you become a client, details needed to deliver and invoice your package, such as business address and payment details - handled directly by our certified payment processor; we never store raw card numbers on our servers.
- Usage analytics: Anonymized interaction data, such as pages visited and browser type, to help us understand how this site is used.
2. How We Use Information
Your information is used solely to:
- Respond to your enquiry and discuss your project.
- Design, build, and deliver your website.
- Process invoices and payments for your package.
- Provide ongoing support where included in your package.
- Prevent fraud and misuse of this site.
3. Storage & Security
We employ industry-standard encryption protocols (TLS/SSL in transit and AES-256 at rest) to safeguard your data. Access is strictly limited to authorized engineers with role-based permissions.
6. Your Rights & Choices
Under UK GDPR and the Data Protection Act 2018, you retain the right to access, correct, export, or request the deletion of your personal data at any time.
7. Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.
8. Contact Support
To exercise your privacy rights or ask privacy-related questions, contact us at hello@hivebyte.co.uk.